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Operations

3 Min Read 2.17.2020 Operations

Restaurants: The New Battlefield for Customer Experience

By Seema Kumar
2 Min Read 2.11.2020 Operations

How to Create Loyal Restaurant Patrons (Infographic)

By Meredith Wood
4 Min Read 2.5.2020 Operations

Are You a Favorite or a Frequent?

By David Bagley
4 Min Read 1.31.2020 Operations

Managing Risks for Acts of Violence on Restaurant Property

By Chris Dunlap, Isaac Monson

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3 Min Read 1.29.2020 Operations

Why Third-Party Delivery Partnerships May Not Be All They’re Cracked Up To Be

By Graham Campbell
3 Min Read 1.28.2020 Operations

How a Branded Intranet Can Increase Employee Engagement Globally

By Karen Viera
3 Min Read 1.24.2020 Operations

Implementing Public Safety as the New Corporate Social Responsibility in the Restaurant Industry

By Cindy Miller
3 Min Read 1.22.2020 Operations

Customer Service Trends in the Restaurant Industry to Look For in 2020

By Pem Booke

News & Trends
- 4 Min Read 11.6.2025 News & Trends
  
  Blending Cuisine with Choreography: Restaurants Borrow from Live-Event Playbooks
  
  By MRM Staff
- 16 Min Read 10.31.2025 News & Trends
  
  MRM Research Roundup: QSR Reputations, Menu Price Rises, and Alcohol Out, Cannabis In
  
  By MRM Staff
Equipment & Technology
- 2 Min Read 11.7.2025 Equipment & Technology
  
  The AI-Powered Pantry: How Predictive Ordering Is Slashing Food Waste and Costs
  
  By Ellie Gabel
- 3 Min Read 11.3.2025 Equipment & Technology
  
  Value-Driven Innovation: How Restaurants are Adapting to Digital Expectations
  
  By Krystle Mobayeni
Finance & Law
- 4 Min Read 11.5.2025 Finance & Law
  
  Why Restaurant Owners Should Be Thinking About Fixed Assets (Even When It’s Not Tax Time)
  
  By Stephanie Broom
- 3 Min Read 11.3.2025 Finance & Law
  
  NYC's New Added Sugar Rule: What Restaurants Need to Know
  
  By MRM Staff
Marketing
- 6 Min Read 10.28.2025 Marketing
  
  The Brand Resilience Playbook
  
  By Craig Miller
- 4 Min Read 10.28.2025 Marketing
  
  Why Fake Outrage Is a Real Business Concern
  
  By MRM Staff
Design & Menu
- 4 Min Read 11.7.2025 Design & Menu
  
  Melting the Barriers Between Restaurant and Retail
  
  By MRM Staff
- 3 Min Read 10.29.2025 Design & Menu
  
  Starbird's Salad-Centric Strategy: Betting on Better for You
  
  By Aaron Noveshen
Pandemic Impact
- 13 Min Read 3.11.2025 Pandemic Impact
  
  Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Three
  
  By MRM Staff
- 12 Min Read 3.11.2025 Pandemic Impact
  
  Pandemic Reflections: What Lessons Has the Restaurant Industry Learned?, Part Two
  
  By MRM Staff