To Service or Not to Service — How Often Are You Asking That Question?

Deciding to make a service call isn’t always an easy decision. Your kitchen, or at least part of it, may be out of commission for a period of time. And if a unit is out of warranty, the repair may cost more than you anticipate. Despite the potential drawbacks, taking action and calling a service company can save you time and money in the long run.

When to Make a Service CallThe ideal time to place a service call is before a unit breaks. When you notice that a unit is starting to malfunction or have reoccurring problems, schedule a time for a service tech to examine the equipment. A service call now can save you time, money and unhappy customers down the road — not to mention avoiding further damage to the equipment.

While shutting down service for any amount of time is not ideal, working around a unit that is malfunctioning can cost you. For instance, a kitchen owner had a convection range that was experiencing temperature problems for months. As many busy kitchens do, they…