Three Ways to Turn a Bad Review into Your Most Profitable Restaurant Marketing Strategy
3 Min Read By Placepull
Can you really turn a bad review into extra revenue for your restaurant?Read on, and we’ll show you exactly how to not only change a bad review to a good review, but to earn more revenue as well. You’ll know better than anyone that reviews are critical to your restaurant’s bottom line.
According to GoDine, 62 percent of diners said that reviews were the top thing they considered when choosing a restaurant. Unsurprisingly, bad reviews can be profit killers.
However, there’s no reason to dread checking your reviews - let’s have a look at how to turn around a bad review for the better, and actually make it your most profitable restaurant marketing strategy.
Make it Right, Right Away You’ve got a busy restaurant to run, and there are a million other things that are probably more urgent than replying to a Mrs. D. Downer complaining about her squeaky plate. However according to consultancy Glance, 70 percent of unhappy customers whose problems are resolved are…
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