Three P’s to Reduce Fraudulent Payments: How Focusing on People, Process and Payments Improves Business Operations

Oftentimes when consumers think about the last time they went out to eat or grab a drink at a bar, there’s a good chance that a smartphone was involved with the process. Whether it was finding a place, reserving a table, ordering food or finding friends, one thing is for certain—smartphones and digital technology solutions today are top of mind for both consumers and businesses of all sizes.

As restaurants and the broader hospitality industry continue welcoming mobile solutions as an essential asset to their business, it’s not hard to see the reason behind the new-found love for mobile solutions—they help deliver benefits that people truly desire. Notably, these include increased speed of service, enhanced convenience and cost savings that result from reducing the amount of time and money spent processing transactions.

While it’s exciting to get caught up in new technology and the nearly-limitless world of mobile apps, we must first talk about the dreaded “F”…