The Three Best Social Media Tips for Restaurants

A reported 79 percent of Americans have at least one social media account. That’s 260,000,000 people, just in the U.S.And social media is where all those people turn to find recommendations for bars and restaurants. So your online cachet can either make or break you when it comes to getting new business in the door.

There are dozens of things you can do to gain more followers and increase engagement. But today, I’m going to share the top three things you should do to maximize your impact on social media.

Let’s start with the easiest tip (which is also the most neglected by restaurants).

1. Reply to Every CommentYes, every comment, good or bad. 

Why respond to bad comments? Because 88 percent of customers are less likely to come back if you don't respond to their complaints on social media. 

And why respond to good comments? Because 71 percent of customers who have a positive social media interaction are likely to recommend you to others.

And yet, complaints that tag…