The Secret Ingredient at Crepe Therapy Café Is the ‘Connector’

5 Min Read By MRM Staff

When Mawa McQueen opened Crepe Therapy Café, the James Beard Semifinalist Chef added a unique role to the staff: A Connector focused on fostering meaningful connection among guests, staff, and the larger Boulder, Colorado community. She views the role as central to her mission of creating a third space where everyone can find connection and belonging in a world that is often lacking that sense of community.

To fill the role, she found Steve Laser, who had left a finance career to save his high school hangout from closure. Though he interviewed for a different position, when she learned his story, McQueen knew he would be a good fit for the Connector opportunity.

Modern Restaurant Management (MRM) magazine connected with the pair to  learn more about their experience.

Why did you want to create the role of Connector at Crepe Therapy Cafe, and why do you feel it’s so important to make the restaurant into a community hub? MM: Nowadays, coffee shops, cafes, and fast casual…