Stop Hiring the Wrong People: Five Important Traits Managers Often Overlook

Let's face it, hiring restaurant staff has always been challenging, but in today’s job market, finding the right employee can be like searching for a needle in a haystack. When interviewing potential employees, there are several factors to consider, including availability and work experience. There are, however, several traits that hiring managers tend to overlook, which can lead to high turnover rates, increased costs, and a potentially poor work environment. Here is a list of unique qualities I tell every restaurant manager to look out for when hiring new staff.

Creative ThinkingThis is the most overlooked trait when interviewing candidates. Employers tend to forget that in this industry, there’s often not a formula for when things go wrong. You need to have people on your team who know how to navigate around problems to keep operations running smoothly and guests satisfied. Emergencies happen at restaurants all the time, yet so many owners don’t screen a candidate's…