MRM EXCLUSIVE: Six BOH Metrics You Need to be Tracking

Running a restaurant is no easy feat. The hours are long and the work is hard. You’re always balancing customer requests, food quality, employees, and so much more. Sometimes you might even think for all the work you put in, you aren't getting the results you want. There’s a way to fix this – restaurant metrics.  

Your restaurant could be collecting a tremendous amount of valuable data. This data has multiple benefits including cost savings, reduce errors and waste, improve food quality, and creating an overall better guest experience. In this article, we will specifically focus on back of house metrics but there are also many front of house metrics available too! If you’re new to back of house metrics, we’ve created a list of the most important to track and analyze.

1. Speed of ServiceThis is one of the most important metrics for providing a better customer experience. When a cook bumps an item from one phase of its order to the next, a report is written that…