Servers to Servers – Integrating Technology and Wait Staff

As much as we love fries with that shake, nothing compares to an efficient restaurant with interactive customer service and perfect orders every time. The challenge is we live in a world that expects quick service no matter how busy the restaurant gets and our waiters to have our undivided attention at a moment’s notice. While these aren’t new challenges to the restaurant industry, they have contributed to driving technology adoption to overcome them.

Based on our observations of evolving trends and hearing about what irks our clients, we have outlined the benefits technology can have on restaurants, both fine dining and casual options.

Fine Dining SolutionsMany fine dining establishments offer specialty menus, like drinks, desserts or wine pairings, to their patrons. By incorporating tabletop tablets to host these menus, restaurants can provide relevant product information and peer reviews (like Wine Spectator), as well as update menu items in real time. Providing customers with…