MRM Talking With: Angry Crab Shack Founder Ron Lou

5 Min Read By MRM Staff

Ron Lou, founder of Angry Crab Shack,  a full-service Cajun seafood restaurant specializing in boiled shellfish, drives 800 miles visting each location to determine ways to improve the experience for employees and guests alike.  The first-generation immigrant and first Asian American to play in the NFL, founded the brand in 2013 and has grown it to seven locations in Arizona. In five years, the brand aims to have awarded 100 locations nationwide. Targeted franchise expansion states include Arizona, Colorado, Nebraska, Nevada, New Mexico, as well as Utah in 2018.

Lou spoke with Modern Restaurant Management (MRM) magazine about the importance of creating personal connections, entrepreneurship and plans to grow the brand. 

 

What is your background?

 

I’m a proud first-generation American entrepreneur—my parents came to The United States from Mainland China to create a better life for our family and to ensure I had opportunities to accomplish my dreams and goals. I…