MRM Research Roundup: End-of-September 2019 Edition

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news about consumers view of restaurant technology, restaurant thievery , hidden gem restaurants and  where football fans go to dine. 

The Guest and Restaurant TechTechnology plays a prominent role in nearly every aspect of US consumers’ lives and the dining out experience is no exception. But it seems that for some Americans, the spread of mobile, digital and artificial intelligence (AI) technology is unwanted as new research from Mintel reveals that 28 percent of US consumers agree that technology is ruining hospitality. 

Mintel reveals that 28 percent of US consumers agree that technology is ruining hospitality. 

However, it may be the fear of the unknown that’s influencing these perceptions as a large minority of Americans have not only never used certain types of technology when dining out, but they are not interested in trying them. For example, two in five consumers have not…