MRM EXCLUSIVE: What Guests Really Think About Tech at the Table and Other Trends

Paying at the table is seen as a much better restaurant experience for patrons, but Americans are mixed about viewing menus via QR code, according to exclusive research conducted for Modern Restaurant Management (MRM) magazine by Provoke Insights. 

Among the key findings:

Those who are younger, vaccinated, Hispanic, and have children prefer to pay at the table.  Menu via QR codes are most preferred by younger generations, Asians, Democrats, and those living in cities. 

Restaurants and Holidays“As people return to the office, they expect their company to celebrate the holidays at restaurants again,” said Carly Fink, President of Provoke Insights. “If companies expect their staff to go to the office, these employees want the perk of celebrating the holidays with their colleagues.”

A third of Americans are planning to celebrate the holidays at a restaurant. Millennials, parents, high-income earners, males, and those living in urban areas are more likely to attend…