MRM EXCLUSIVE: The 2025 Restaurant Tech Forecast: Sunny with Some Disruption Ahead

2 Min Read By Savneet Singh

The restaurant industry has been in the eye of the storm, driven by shifting consumer behaviors, rapid advancements in technology, and the race to dominate emerging formats. As we reflect on 2024, it’s clear these forces will only accelerate in 2025, bringing both challenges and opportunities for operators.

Here are my predictions for the trends that will shape the restaurant industry in the year ahead—and how businesses can emerge stronger by embracing them.

Humans Will Replace AI in 2025 You read that correctly. Despite the hype, the robotic restaurant future remains further out than many think. In 2025, artificial intelligence will continue to drive efficiency, particularly in areas like inventory management, personalization, and workforce optimization. However, the human element will remain critical to delivering exceptional service. This isn’t about replacing people but empowering them to deliver better results with smarter tools. 

Fewer Restaurant Technology Companies…