Is Your Restaurant Keeping Diners Away? (Infographic)

1 Min Read By Steritech

Thirty-one percent of diners said they would avoid eating at other locations of a chain restaurant if just one location was involved in a foodborne illness outbreak. This is just one of the results found in the Diners Dish e-book from Steritech. Diners Dish includes exclusive insights from a survey tackling consumer preference and behavior in several key revenue-driving areas, including delivery, online reviews and social media, public health and cleanliness and foodborne illness.

 

Highlights include:

60 percent of diners have ordered food for delivery in the last six months – and 30 percnet of those have experienced a problem with their order 75 percent of consumers sometimes or often use restaurant review sites to help select where they will dine 41 percent of those surveyed say a restaurant’s health department score factors into their decision on where to dine Sticky or dirty tables and chairs is the top pet peeve of diners 31 percent will stay away from an entire…