With mask mandates becoming a common practice in many public spaces, employers force customer-facing service workers to shoulder the responsibility of policing proper mask-wearing procedures.
But is this really fair to them?
How can business owners protect their employees in these situations? And how can they protect themselves from potential lawsuits from the Occupational Safety and Health Administration (OSHA)?
David Smith, a lawyer specializing in OSHA citations and related topics, joins Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia on The Main Course, our podcast collaboration with MarketScale.
To listen, click here.
A new episode of The Main Course is served up every other Tuesday.