How to Hire Gen Z for Your Restaurant | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why.Think about your last round of hiring. You probably received a decent volume of applications, you spent money boosting the ads, yet you’re left still looking for quality. How do you attract applicants that are excited to work for you, that fit your brand? The workforce has changed; the game has changed, and it's affecting your ability to effectively hire for your restaurant.

Today's young workforce (ages 13-28) and quickly behind, Gen Alpha, has been raised on smartphones. They’re comfortable telling technology pertinent information about themselves and then allowing technology to do the work on their behalf. Said another way: they don’t search. Period. Platforms like TikTok, YouTube, Amazon, Netflix, Stitch Fix, and DoorDash (this…

Mary Pillow Thompson

Mary Pillow Thompson is the founder of foh&boh, a company revolutionizing hiring for restaurants and retailers. With a 20-year career spanning both sides, wholesale to storefront, Thompson has a deep understanding of how hiring impacts every corner of a business. As an expert in Gen Z workforce trends, foh&boh provides actionable insights into what this next generation values, how they communicate, and where they spend their time online.

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Mary Pillow Thompson