How Restaurants Should Approach a Food Poisoning Lawsuit

One of your customers claims her hot date turned into a nightmare when she got a case of food poisoning at your restaurant. She's informed you that she will be pursuing legal action. How do you as a restaurant owner respond? Continue reading for advice on how to handle a potential food poisoning lawsuit against your establishment.

Step One: Do Not PanicThe last thing you should do if approached about a food poisoning lawsuit is panic. It's easy to do so, because nobody wants the reputation of their business to be marred by something as potentially negative as a lawsuit.

However, a lawsuit need not be the death of your business. Keep in mind that restaurants such as Chipotle have faced food poisoning cases. Your business can recover from any potential lawsuit with a solid of a customer base. So take a deep breath, and then carefully and rationally proceed to the next step.

Step Two: Contact Legal RepresentationAs a business owner, you should have already established a relationship…