How Restaurants Can Respond to the Rise in App Fraud | Modern Restaurant Management | The Business of Eating & Restaurant Management News

In April, a Canadian reporter brought attention to a recent rash of app hacking that was costing McDonald’s customers thousands in fraudulent purchases.It’s not an isolated incident. McDonalds along with Domino’s Pizza, Chipotle and other restaurants over the years have had issues with fraudulent online or mobile orders. While these problems most often arise from poor user security hygiene, the overall security of restaurants’ apps could also be improved.

These hacks illuminate a few issues with user and app security, and they’re teaching moments for restaurants who offer mobile apps or online customer profiles for simpler ordering and payment.

Understanding how criminals crack user accounts and why security technologies let them through can help restaurants and their software…

Eric Murphy

Eric Murphy is Vice President of Security Research at SpyCloud, is a security intelligence pundit and seasoned security leader. Before joining SpyCloud, Murphy was CISO for WordPress and Squarespace, and held various roles from engineer and researcher to CTO and Director at other companies. As a security expert and leader, Murphy has had the opportunity to create many security teams focused on application security, threat intelligence, GRC, corporate security and research.

Sorry, You've Reached Your Article Limit.

Eric Murphy