Don’t Underestimate the Value of Soft Skills Training When It Comes to Attracting Great Talent

You simply cannot hire around the soft skills gap.No matter how much an organization may focus on the importance of soft skills behaviors at every step of the hiring process, the fact is that the majority of new young talent is lacking when it comes to soft skills. This is simply what it means to be inexperienced in today’s workplace! Soft skills have become less and less a focus in education at all levels and the weight is on employers to make up for the difference once young employees enter the workforce.

For employers in most industries, this is a difficult problem without a pre-made solution: soft skills training is simply something that hasn’t been formalized and taught to managers and leaders. But restaurant and food service employers may have a special edge when it comes to bridging the soft skills gap. Strong customer service, communication, teamwork, and self-accountability are all major requirements for success in restaurant teams, and these are the types of soft skills…