Bridging the Generation Gaps: How We Are All Dining Today 

3 Min Read By Jana Zschieschang

It turns out Gen Z and the Baby Boomers can now agree on something: the two bookend generations want more take out (and delivery and drive-thru).Our team at Revenue Management Solutions uncovered these similarities and a few differences in our May survey of 1,200 U.S. consumers, who shared their insights on dining out, what eases their concerns, how much they’re interacting with restaurants now, and how their habits have changed. The outreach was a follow up to an April survey of 1,800 consumers from the UK, US, Singapore, South Korea and Taiwan, and is part of an effort to keep our clients, including about 100,000 restaurant locations in 40 countries, and the industry informed during these times without historic precedence. We have a third survey planned in mid-August. 

A Common Thread Our survey data was broken out by generations, including: Baby Boomers, Gen Xers, Millennials and Gen Zers. Regardless of age, the COVID-19 pandemic forced us to form new habits. 

Dining via…