Balancing Dining Experiences with Cost-Conscious Strategies

4 Min Read By MRM Staff

Despite economic concerns, diners consistently demonstrate a commitment to supporting restaurants, according to TouchBistro's  2025 American Diner Trends Report. 

“This enduring customer loyalty drives the restaurant industry forward, creating clear opportunities for restaurants to enhance the dining experience through strategic limited time offers, efficient delivery and exceptional in-person service," said Samir Zabaneh, CEO of TouchBistro. Modern Restaurant Management (MRM) magazine asked Zabaneh to elaborate on best practices restaurant operators should put in place now.

What can restaurant operators do to  bring in new guests and keep them coming back for more?

Minimizing Menu Price Increases: Just because diners are still eating out and ordering in, does not mean they are happy about higher menu prices. Restaurant operators should limit significant menu price increases, explore value menus when possible, and avoid implementing any sneaky service charges.

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