Attacking the War for Talent

After three decades of working in the quick service food industry, I am certainly accustomed to the cycles of going from an abundance of talent to a shortage so significant that the employment market as a whole has been labeled, “The War for Talent.” Potentially, some of the most difficult roles to fill are in the restaurant industry. It’s hard work with demanding shifts and even more demanding guests. Rightly so, guest expectations are high and restaurants are continuously raising the bar to better meet those expectations. There are many opportunities currently in food service and the competition for these in-demand workers is fierce. 

So what can you do to attract and retain the best talent that will prepare and serve great food and meet the high service demands of your guests? Among many, there are three key actions you can take to find and keep great employees.

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