ADA Compliance for Your Restaurant’s Website and Mobile Apps: What You Need to Know

What does the ADA say about websites?The ADA does not specifically mention that websites or mobile applications need to be accessible.  The interpretation of the ADA to require website compatibility has stemmed from section 36.303 of the ADA Title III regulations, which covers Auxiliary Aids.  

The regulation states: “A public accommodation shall take those steps that may be necessary to ensure that no individual with a disability is excluded, denied services, segregated or otherwise treated differently than other individuals because of the absence of auxiliary aids and services, unless the public accommodation can demonstrate that taking those steps would fundamentally alter the nature of the goods, services, facilities, privileges, advantages, or accommodations being offered or would result in an undue burden, i.e., significant difficulty or expense.”

WCAG GuidelinesWeb Content Accessibility Guidelines (WCAG) published by the Wide Web Consortium focus on how to make Web…