Why Every Restaurant Needs a Google Review Response Strategy

This episode of the Brand To Table podcast discusses why restaurant owners should reply to Google reviews. Host Henry Kaminski Jr. explains how responding to both positive and negative feedback shows guests that the business cares about their experience and values them.

Thoughtful replies can improve a restaurant’s online reputation, build trust with potential customers, and even help with local visibility on search platforms. He reveals the AAR Method: How to effectively Appreciate, Address, and Redirect any review and other best practices for reputation management.