MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.Delivery Expectations and Consumer PreferencesDespite economic uncertainty, delivery sales and transactions increased industry-wide, according to PAR Technology Corporation’s 2025 Quick Service Restaurant (QSR) Operational Index Report highlighting key insights in the restaurant industry from third-party delivery to state-specific employee data. 

The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024.

In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. Additionally, consumers continue to favor delivery…