In 2025, Small Changes Will Have a Big Impact on Pizza Restaurants

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners. From smarter ordering systems to food that travels better, here’s what pizzeria owners can expect in the year ahead.

AI: Optimizing Operations and Enhancing Customer ExperienceArtificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands. Pizzeria owners are beginning to implement AI tools on both the operational and customer-facing sides of their businesses.

On the development side, AI systems are helping pizzerias attract the right franchise partners. AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals.

On the customer side, AI is beginning…