Best Practice for Mask Mandates and Conflicts

As new variants are spreading across the country, some states are encouraging mask-wearing again. As a business owner trying to keep your restaurant open, you might consider requiring it for your patrons. Unfortunately, not everyone is on board with wearing a mask. That can create instant tension in your establishment and conflict between your staff and patrons. 

Whether you live in a mask-mandated area or you’re just requiring them for your business, how can you handle anti-mask conflict? 

Give Your Patrons Proper NoticeWhen you own a business, you make the rules. Restaurant owners have always had the right to refuse service to anyone not following those rules. Most people have heard of the “no shoes, no shirt, no service” saying. For many, however, that list now includes masks. Putting rules in place that you think will benefit your business and keep both your patrons and staff safe is crucial. But, make sure you’re transparent about them. 

The first people who should…