Eight Signs of Undermanagement to Watch for in Your Restaurant

Does your restaurant suffer from customer service issues? Conflict between employees? Performance problems? Low morale? If so, it’s possible (and even likely) that these problems can be traced back to undermanagement.At RainmakerThinking, we define undermanagement as the failure of managers, leaders, and supervisors to provide employees with regular high-structure, high-substance guidance, direction, support, and coaching. What is missing in most workplaces is the human element of management: managers providing direct reports with the individualized recognition and feedback they need to succeed.

When managers fail to provide that structured leadership, person-to-person, it exacerbates the very factors that make it hard to manage people in the first place. As a result, too many managers are stuck in a vicious cycle of undermanagement. But most don’t even realize it.

Most Managers Don’t Optimize Their Management TimeMost managers already spend a lot of time managing, but they are…