Kitchen Makeover: The Changing F&B Landscape in the Hotel Sphere

It is no secret that hotel dining has not been considered a highlight of guest experiences for quite some time—not just in terms of the food, but also with regards to design and function. The traditional model has increasingly left properties falling behind in a competitive, evolving market leading to a loss in guest appeal, retention—and most importantly, revenue. As demographics and the way guests live, work, and play has changed, many properties have found themselves struggling to adapt to new ways of providing the F&B experience. And, depending on their market sector, the solutions are not always the same even though evolution has proven itself mandatory.

Design is equally important to the cuisine in order to create a unique experiential environment for the guest.

Millennials have received much of the attention lately, and it would be fair to say that the bulk of hotel guests have different expectations than those of just thirty years ago. Generally speaking, a cultural shift…