2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part Two

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. To read the first part, click here. For the third part, click here. Restaurants will continue to invest in comprehensive Back-of-House Technologies

Following the pandemic, restaurants focused heavily on Front-of-House technology to streamline and digitize the diner experience. While features like ordering and paying via QR codes have become the norm, Back-of-House systems have lagged in sophistication. In 2025, we’ll see operators increasingly adopt advanced Back-of-House solutions to gain deeper insights and more precise control over profit margins. As economic pressures and fluctuating food costs persist, these technologies will be critical for maintaining profitability and ensuring long-term sustainability. 

Automation + Analytics

Automation and AI will play a bigger role in restaurant back-of-house…